GDPR Privacy Policy

Melanistic Holdings takes its obligations concerning data protection seriously. We are providing this notice so you have information about how we collect and process your personal data. We ask you to please read this Privacy Notice as it has important information you need to know.

What information do we collect and process?

In order for us to provide services it is necessary to receive personal data. “Personal Data” is information about you which, either on its own or when connected with other data, allows us to identify you as an individual customer to provide you with our services.

The personal data we hold may include the following:

• Your full name and contact information (address, town, postcode, email and phone number)

• Your credit card details and/or bank account details (if paying by cheque or bank transfer)

• Your purchase details (including time, date and cost, and VAT status)

• Your insurance company details in regards to building insurance

• Your proof of identity (valid driving licence and/or passport)

• Your image on security CCTV around our sites

• Your work address and contact information

• Your calls and correspondence with us

• Your feedback

Personal data will be collected from you or passed to us by your agent. However, some personal data may, where lawful to do so, or with your consent, be collected by us from third parties.

Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.

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